SHIPPING POLICY
DATE OF LAST UPDATE: February 11, 2022

Domestic Shipping Policy

Shipment processing time
All orders are processed within 2 business days.

Shipping rates and delivery estimated
Shipping charges for your order will be calculated and displayed at checkout.

 Shipping method                       Estimated delivery time             Shipment cost    
 Standard Shipping                      3-8 business days                          Free

USA: We currently ship to the United States, excluding Alaska, Hawaii, P.O. boxes and military bases, but including Washington, DC.

Shipment confirmation and order tracking

When your order ships and a tracking number is available, we will email that number to you.

Customs, duties, and taxes
Find Me Cool USA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages
Find Me Cool USA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy
Find Me Cool USA does not ship internationally.

Still have questions about shipping? Contact customer service at support@findmecool.com.

Find Me Cool USA

Re: Customer Support

142 Harefield Road, , Uxbridge

Greater London, UB8 1PW