DATE OF LAST UPDATE: February 11, 2022
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2 business days.
Shipping rates and delivery estimated
Shipping charges for your order will be calculated and displayed at checkout.
Shipping method Estimated delivery time Shipment cost
Standard Shipping 3-8 business days Free
USA: We currently ship to the United States, excluding Alaska, Hawaii, P.O. boxes and military bases, but including Washington, DC.
Shipment confirmation and order tracking
When your order ships and a tracking number is available, we will email that number to you.
Customs, duties, and taxes
Find Me Cool USA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.
Find Me Cool USA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Find Me Cool USA does not ship internationally.
Still have questions about shipping? Contact customer service at firstname.lastname@example.org.
Find Me Cool USA
Re: Customer Support
142 Harefield Road, , Uxbridge
Greater London, UB8 1PW